The Top 5 Reasons Companies Choose OpenLogic for Open Source Software Support

Javier Perez
Chief Evangelist, Open Source
Perforce Software

For over 20 years, OpenLogic by Perforce has offered expert technical support for open source software to leading enterprise organizations around the world. While there are many reasons why these teams ultimately choose OpenLogic for OSS support, we’ve put together list of the top five reasons why teams trust OpenLogic to deliver support for their mission-critical open source infrastructure.

1. Enterprise Technical Support and Services for Hundreds of Open Source Packages

No other company in the world can offer expert enterprise-grade technical support for so many open source packages. OpenLogic provides support for hundreds of open source packages, including a large variety of Linux distributions, data technologies, and DevOps tooling.  

2. Direct Support From Enterprise Architects With 15+ Years of Experience

When teams have a mission-critical issue with their open source, tech support or call support centers won’t cut it. OpenLogic customers interact directly with expert enterprise architects on every call and every support ticket. This expertise is ideal for assistance with complicated integrations, installations, and the configuration of open source software. It also means no escalations or time spent waiting for them.

3. Consistent Access to OSS Expertise, Regardless of Staffing Churn or Technology Shifts

From not having enough personnel, to facing disruption — when resources with the necessary skills and experience are absent, organizations turn to OpenLogic to cover those gaps and supplement their existing teams. We also provide support so your IT team can focus on higher-value work, such as migration planning and innovation.

4. OpenLogic Makes OSS Lifecycle Management Easy

The 2023 State of Open Source Report showed that one of the main support challenges with open source software is keeping up with updates and patches – and thus security and compliance.

Our deep expertise with OSS release life cycles – and ability to provide patches for end-of-life open source software such as CentOS and AngularJS – has become a significant reason why organizations choose OpenLogic technical support. 

5. Deep Experience Integrating Open Source Packages Into Full-Stack Deployments

Integration and interoperability between all the open source software that comprise technology stacks are seldom straightforward. OpenLogic customers receive assistance configuring open source software in distributed architectures when they need to scale up environments and even during software migrations.

Need Dependable Support for Your Open Source?

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The Featured Blog Posts series highlights posts from partners and members of the All Things Open community leading up to ATO 2023.