Session: Break Glass, Repair Fast, Reconcile Automation

You’ve spent three weeks writing and testing a script in a development environment. When you push it to a production environment, you realize one server has gone down and its application no longer runs! However, you automated everything to eliminate production access and only have access to a development environment.

How do you repair the server and restore the application when you don’t have access to production? In this workshop, you’ll learn patterns and practices to automate access across multiple application and infrastructure environments while accommodating break-glass scenarios to repair production quickly.

This session will demonstrate how to:

  • Control and mitigate drift between development and production environments with infrastructure as code
  • Use automation to provide temporary access to production environments in case of an incident
  • Apply immutability to support rollback and roll-forward patterns
  • Reconcile manual break-glass repairs with automated scripts and infrastructure as code

You’ll learn how to prioritize automation of changes while balancing processes and practices to securely apply manual fixes to production.

Presenters: